Do you like receiving parcels three days late? No, of course, you don’t, and neither do your customers! If you want to retain a loyal consumer base, you need to make sure that you deliver your goods on time, every time. Quite simply, if you tell a customer that a package is going to arrive at their house on a certain date, you must go above and beyond to follow through with this assertion.
To ensure that you keep your promises in this sense, it’s imperative that you make an effort to improve your company’s shipping process. To find three things you must do to achieve this all-important feat, be sure to read on.
Improve warehouse communication
If you’re serious about improving your organization’s shipping process, you need to retain a clear, concise, and coherent flow of communication with your warehouse workforce. Once you cultivate this optimized level of collaboration with your factory floor staff members, you will be much more likely to speed up your company-wide order processing operation.
To ensure that you remain in constant contact with your warehouse, you should equip each of your factory floor members with a business mobile device. With their own portable communication tools at hand, they will be able to contact you whenever problems arise with regard to your inventory levels or your distribution process.
You might also want to consider installing an intercom/PA system in your warehouse. With this type of mass communication solution in place, you will be able to convey messages to your entire factory workforce in a simultaneous fashion.
Make use of a conveyor belt system
Relying on your employees to transport your goods around your warehouse is a recipe for disaster. You need to speed up your transportation process if you’re serious about providing your consumers with a timely level of service, which is why you must take full advantage of a conveyor belt system. This cutting-edge machinery is capable of handling a wide range of items in bulk, thus making it an integral cog in the distribution process wheel. Quite simply, the longer you fail to invest in a robust conveyor system, the more likely you will be to lose consumers as a result of slow shipping times. For more information about conveyor belts and the array of distribution benefits that they provide, be sure to check out fluentconveyors.com.
Streamline your document management process
Even when they’re packaged and ready for shipping, your consumer goods could very well find themselves stuck in your warehouse as a result of documentation inefficiencies. All it takes is for one piece of paper to go missing, and your whole distribution process could be thrown into utter disarray. It is for this reason why you must make a conscious effort to streamline your document management process.
To handle your documentation in a much more efficient and effective fashion, you must:
1. Create a robust filing structure
2. Invest in a cutting-edge document management system (DMS)
3. Purchase mobile scanning and tracking devices
4. Train your employees with regard to your document management process
5. Embrace digital documentation and records management