People Are More Connected to Brands in Social Media More Than Ever [Infographic]

Chris Wilson

Chris Wilson

January 29, 2013

Social Media Brand Friend Stats

As a recent report called The Curve produced by NBCUniversal Integrated Media points out, people are more connected to brands in social media than ever, but brands are still falling short.

  • Average consumer has 29 brand friends on social networking sites, up from just seven a year ago
  • Only 39% interact with brands on a regular basis
  • 24% friend or follow brands to get deals or special offers

This data obtained through an online survey distributed among 2,500 18- to 49-year-olds in May 2012. Among this sample, two unique groups were surveyed
and reported on:

  • 2,000 nationally representative respondents
  • 500 digital trendsetters, a group which represents 5% of the national population and ar e first adopters of technology and highly active in their online social behavior.
Chris Wilson, Marketing Strategist

Chris Wilson

As Vice President of Strategy at Publicis CRMOne and author of Fresh Peel, Chris examines why marketing strategies fail to produce expected growth. Over 20+ years, including 11 years at Oracle advising brands like Harley-Davidson, REI, and The North Face, he has helped executive teams diagnose post-purchase breakdowns. His work connects customer behavior, MarTech capabilities, and business economics to build systems that scale long-term customer value.

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