Importance of Designing Email for Mobile (Infographic)

June 1, 2013

By the end of 2013, mobile email opens are expected to rise to 50%

Less than 4% open a single email on more than one device

Via: Email Monks

Turning Customer Signals into Journey Velocity

Why high-volume outreach stalls customer journeys, and how decoding micro-signals unlocks pipeline velocity.

How Sonic transformed its customer experience by turning operational design into its ultimate brand-building funnel.

Why transactional CRM alienates customers, and how transforming messages into utility products unlocks genuine retention.