A Pure Word of Mouth Story: “I Will Tell Your Name”

Chris Wilson

Chris Wilson

December 3, 2008

Indian Man, I will tell your name, word of mouth

On Sunday I heard a story that presented the clearest, purest picture of what word of mouth looks like. With the help of Google, I was able to track down a similar version of the story to share with you:

The missionary introduced himself and said, "I was a medical missionary for many years in India. And I served in a region where there was progressive blindness. People were born with healthy vision, but there was something in that area that caused people to lose their sight as they matured."

But this missionary had developed a process which would arrest progressive blindness. So people came to him and he performed his operation, and they would leave realizing that they would have become blind, but now they were going to be able to see for the rest of their lives.

He said that they never said, "Thank you," because that phrase was not in their dialect. Instead, they spoke a word that meant, "I will tell your name." Wherever they went, they would tell the name of the missionary who had cured their blindness.

Excerpt taken from First Congregational Church.

Chris Wilson, Marketing Strategist

Chris Wilson

As Vice President of Strategy at Publicis CRMOne and author of Fresh Peel, Chris examines why marketing strategies fail to produce expected growth. Over 20+ years, including 11 years at Oracle advising brands like Harley-Davidson, REI, and The North Face, he has helped executive teams diagnose post-purchase breakdowns. His work connects customer behavior, MarTech capabilities, and business economics to build systems that scale long-term customer value.

Advertisement

More to Explore