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Brand Affinity in Social Media (Infographic)

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Reasons People Fan Brands on Facebook

The top reasons consumers cite for becoming fans of a brand on Facebook:

  1. To support a brand I like
  2. To receive regular updates from brands I like
  3. To share my personal good experiences
  4. To share my interests/lifestyle with others
  5. To participate in contests

I find it interesting that contests/sweepstakes barely made it into the top 5 of this study where this reasoning is typically the top response in other studies. I think the way this study was conducted from the brand level, putting each of these questions in context of a specific brand that the consumer has liked on Facebook, speaks to the importance of brand affinity in social. It tells me that for brands that consumers identify with and have a high affinity for, they are less likely to need freebies and gimmicks as incentive to follow the brand in a social channel.

Read the full study from Syncapse here.

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