Comments on: Human Talk: Service Hoops http://freshpeel.com/2008/05/human-talk-service-hoops/ Tue, 16 Mar 2010 09:00:50 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Chris Wilson http://freshpeel.com/2008/05/human-talk-service-hoops/comment-page-1/#comment-1153 Chris Wilson Sat, 17 May 2008 21:04:52 +0000 http://freshpeel.com/2008/05/human-talk-service-hoops/#comment-1153 Chris, Thanks for the answer. I'm surprised that more companies don't offer live chat as a piece of their customer service. The next step would be for companies to seek to help customers when they first see signs of trouble, preempting the customer having to make contact to fix the problem. Via social media? :) Chris,

Thanks for the answer. I’m surprised that more companies don’t offer live chat as a piece of their customer service.

The next step would be for companies to seek to help customers when they first see signs of trouble, preempting the customer having to make contact to fix the problem. Via social media? :)

]]> By: Chris Brogan... http://freshpeel.com/2008/05/human-talk-service-hoops/comment-page-1/#comment-1148 Chris Brogan... Fri, 16 May 2008 21:46:29 +0000 http://freshpeel.com/2008/05/human-talk-service-hoops/#comment-1148 The answer is yes. I would've VERY much preferred a non-annoying live chat implementation. Annoying= those new kind that float around the page chasing my mouse. Great question! And I love the look of your blog. Just love the "fresh" feel here. --Chris... The answer is yes. I would’ve VERY much preferred a non-annoying live chat implementation. Annoying= those new kind that float around the page chasing my mouse.

Great question!

And I love the look of your blog. Just love the “fresh” feel here.

–Chris…

]]> By: Brand Mix http://freshpeel.com/2008/05/human-talk-service-hoops/comment-page-1/#comment-1583 Brand Mix Thu, 01 Jan 1970 00:00:00 +0000 http://freshpeel.com/2008/05/human-talk-service-hoops/#comment-1583 <!--%kramer-pre%-->even though it’s laid out like crap, and it’s not exactly intuitive, and it doesn’t answer questions the way I wish they would be asked...." and plenty more in an excellent rant provoked by T-Mobile (but it could have been almost anyone) (viaThe Marketing Fresh Peel)<!--%kramer-post%--> even though it’s laid out like crap, and it’s not exactly intuitive, and it doesn’t answer questions the way I wish they would be asked….” and plenty more in an excellent rant provoked by T-Mobile (but it could have been almost anyone) (viaThe Marketing Fresh Peel)

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