Starbucks and the Smell of a New Dip

Starbucks LogoThe brand’s “watered down” right? So logically the next step is to drown what’s left of the brand, while trying to make a profit? Clearly, scent of crisp green bills are the only thing on the mind of Starbucks CEO, Jim Donald, who recently expressed interests in offering of breakfast sandwiches to customers. This is interesting considering the memo that chairman Howard Schultz sent out in February, discussing regrets of how the “Starbucks experience” has become a commodity. Schultz stated,

…we have had to make a series of decisions that, in retrospect, have lead to the watering down of the Starbucks experience, and, what some might call the commoditization of our brand.”

How does offering breakfast sandwiches do anything more than overpower the already “watered down experience” that Schultz is warning about? What Schultz realizes is that, the things that set Starbucks apart will soon be lost unless a company reformation takes place. But how do you reel in and rejuvenate over 12,000 store locations? Seth Godin points out the Dip that Starbucks faced in its early beginnings. Does Starbucks see what could be their next big Dip standing right in front of them?



New to The Fresh Peel?

The Potential of Twitter

Twitter LogoI was first introduced to Twitter at the same time that the little Twitter bird was flying into the ears of those attending this years SxSW Conference. Since then, I’ve seen some glimpses of potential in Twitter that make me feel that although Twitter itself may just be a fad, some new ideas about how we interact and communicate with friends family and even customers have undeniably been brought to the table.

One of the most accurate responses I’ve heard on the Twitter platform comes from David Weinberger, who was called a “marketing guru” by the Wall Street Journal. (Thanks to John Moore, from Brand Autopsy, for bringing this to light.)

Weinberger is dead on when he notes the importance of the intimacy in the detail that Twitter provides. Having that kind of insight into the inner workings behind regular conversation and information is something that I believe will be valuable in the future.

One important point that I feel many have overlooked in regards to Twitter, is the fact that a majority of the Twitter audience is made up of innovators and early adopters, like Weinberger. These idea spreaders are twitting on their computers and cell phones, waiting to be informed about any and everything. In a lot of ways it is a marketer’s dream to find these edgy consumers all in one spot.

Contrastingly, Weinberger points out, that he is “not in the target demographic” for Twitter, but the fact that he, a 56 year old “marketing guru,” is using Twitter, says something about the true demographics of Twitter users.

Some other noteworthy users of Twitter include: U.S. presidential candidates John Edwards and Barack Obama, podtech.net blogger Robert Scoble, Xbox blogger Larry Hryb, independent PR firm Edelman’s Steve Rubel, famous bloggers Jason Kottke, and Jason Calacanis, Veronica Belmont (as well as many others). If you are on Twitter, just take a look around. It is hardly just a group of high school kids chatting about whom they want to date.

———–

Also worth noting, Interactive Marketer, Rohit Bhargava, has come up with some creative possibilities on how Twitter might be used in the marketing world in the future.

The Picture of Perfection Gave Me a Stomach Ache

taquitosI grabbed a quick fast food lunch today from Taco Bell. While looking over the menu, I couldn’t help but slightly lose my appetite when my eyes hit the promo for their new Steak Grilled Taquitos.

At first I couldn’t quite pinpoint why the photo caused such a rumble in my stomach, but after studying the image for a few seconds I realized what it was. It looks too perfect.

Even with the restaurant’s reputation for assembly style preparation of their food, using caulk guns filled with ingredients dispensing, only a certain amount each pump, the picture looked too mechanical. I have never seen a tortilla wrapped so tightly in such a perfect little oval, or steak so precisely grilled that the cooked color looks painted on. Not to mention the cheese and its unnatural punch of orange color. The taquitos look more like chew toys you would throw and have your dog fetch, than a fast food entrée. jeans

In a world full of processed foods, auto-timers, and computer processes that are freakishly errorless, imperfection has become a subconscious desire of some consumers. Just go to the mall and pull any pair of designer jeans off the shelf. The condition will undoubtedly be nothing in comparison to the perfection, toughness and quality of the first pair of jeans that Levis Strauss sold in the 1870’s.

Really you don’t even have to go that far. Scott Hansen, is known for his retro grunge design style at ISO50, and he has gained a rather large following. Imperfection gives character, makes things more authentic, and more human.